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Ticker Tape doesn't work - what do I do?

Solution Sorry to hear that – I presume you’ve read the “Getting started with Ticker Tape” document available here which gives a step by step guide to installing both the Ticker Tape Administrator and Agent software? If not, please do so as it will likely help you get Ticker Tape quickly up ‘n’ running!

If you’re still encountering issues after reading the getting started document you may want to read the Agent Troubleshooting Flowchart which systematically guides you through identifying and fixing likely issues.

If you're still experiencing issues or simply need some additional guidance please don’t hesitate to either email us at, post a forum message or submit a support ticket - Please remember to include as much information as you can and the circumstances under which Ticker Tape doesn't work as expected.

While we'll do our best to respond to all requests for help, you'll understand that customers with licensed versions will be given priority when investigating any reported issues
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Article details
Article ID: 8
Category: Frequently Asked Questions
Date added: 2011-07-01 21:15:34
Views: 311
Rating (Votes): Article rated 3.2/5.0 (16)

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